Living in Disrepair? Tenant Services Can Help.
Don’t let your council or housing association ignore your complaints. If your rental home is plagued by mould, damp, or unsafe conditions, Tenant Services will fight for your rights. We ensure your landlord completes necessary repairs and help you claim the compensation you deserve. Get in touch today to restore your peace of mind and your home.
We have a vast offer that
covers all renovation needs
Mould and Damp
Living with damp and mould poses serious risks to your health. If your landlord refuses to take action, Tenant Services will fight for your rights and a safer home.
Dangerous Electrics
Exposed wiring, faulty sockets, and dangerous electrics put your family at serious risk. If your landlord ignores the danger, Tenant Services will force them to make your home safe and secure the compensation you deserve.
Rodents & Pest Infestation
Living with rats, mice, or severe pest infestations is a major health hazard. If your housing association or council is ignoring the issue, Tenant Services will force them to clear the infestation, fix the structural damage, and get you the compensation you deserve.
Problems with roof , windows, gutter and drains
Leaking roofs, broken windows, blocked gutters, and failing drains cause severe structural damage and freezing drafts. If your council or housing association is refusing to fix these issues, Tenant Services will step in to secure your repairs and claim the compensation you deserve.
Flood & Water Leaks
Burst pipes, persistent internal leaks, or recurring flooding can ruin your belongings and weaken your home’s structure.
Tenant Services holds landlords legally accountable, ensuring they locate the source, dry out the property, and complete all required repairs at no upfront cost to you.
Loose Tiles Or Brickwork
Loose roof tiles, crumbling bricks, and cracked masonry pose a serious safety hazard to you and passersby. If your council or housing association is ignoring structural disrepair, Tenant Services protects your rights as a tenant, ensuring your housing provider fixes the structural faults before they cause serious injury or interior leaks.
Unsafe Heating Or Boilers
A broken boiler, lack of hot water, or faulty heating isn’t just uncomfortable—it’s a major safety and health risk, especially during colder months. Tenant Services will force them to fix it and secure the compensation you deserve.
Rotten Door Or Windows Frames
Decaying wood frames lead to damp, mould, and high heating bills. Tenant Services holds landlords legally accountable for structural neglect, ensuring they replace or repair your failing doors and windows at no upfront cost to you.
Zero Risk
If your claim isn’t successful, you pay nothing at all.
Success Fee
In successful cases, our typical fee is 35% (inclusive of VAT) of the recovered compensation amount, though this can vary depending on your case.
Your Cooperation
A termination fee may be charged only if you do not cooperate with your lawyer during the claims process.